ORDERING INFORMATION:

Measurement Guidelines

We provide size charts from all of our designers. Please note that most formal wear runs smaller than street clothing so do not be surprised or alarmed when you measure one-two sizes larger than you thought you were. Please measure carefully using the instructions we give you.  Click Here for Instructions.  Please note that size charts are specific to each designer . Dress lengths are made for girls who are 5 feet 8 inches tall wearing 3 inch heels. If you measure between sizes you need to order to the largest measurement . Please measure carefully! We cannot be responsible for sizing.  About 95% of customers require some sort of alteration for the dress to fit properly and be the most flattering it can be. Alterations must be done by a seamstress or tailor locally to you. Remember that all gowns can be taken in from the side or back seams and straps can be shortened. But please also remember that gowns that are too small can NOT normally be let out to make them bigger.

Special Orders

Most items not immediately available in store can be ordered, normally within 10 business days but can be up to 16 weeks.  Once order is placed, we will send expected delivery dates.  We do not have direct control over the manufacturers product(s), so if an item is unavailable, we will notify you as soon as we find out (normally within a few business days). In that case we will refund 100% of your payment.

Quick delivery gowns normally take 4-6 weeks for delivery for an additional fee.  Fee varies by manufacturer.  For more information please email sales@soniasbridal.com or call (617) 522-6961.

Viewing Gowns before placing order

Sonia's Bridal is located in Boston, Ma only and we do not carry samples of every style shown in our website.  If you want to view or try on a gown before ordering, you will need to find a retailer in your area that offers the designer and style you are interested in.

Sonia's Bridal suggest viewing the gown when possible, before ordering since all sales are final and cannot be cancelled.

Color Swatch

We do not have swatches available to send out to customers and we might not have them available in store.  If you would like to view a swatch prior to ordering, you will need to find a retailer in your area that offers the designer to view their swatch card.

Swatch colors may appear different than on computer monitors. We suggest contacting a retailer in your area to view the designer's swatch card prior to placing your order.

Tiaras

Tiaras can be ordered online.  Shipping & handling for tiaras are a flat fee of $10.50 in the U.S.  Delivery dates vary, but usually range between 5 - 10 business days.  Once order is placed, we will send expected delivery dates.  We do not have direct control over the manufacturers product(s), so if an item is unavailable, we will notify you as soon as we find out (normally within a few business days). In that case we will refund 100% of your payment.

Payment Methods

You can choose to pay by credit card, check or money order.

CREDIT CARD:
To pay by Credit Card, please select product and follow instructions on page.

CHECK or MONEY ORDER:
Mail the product style #, size, color, and any additional information with a
check or money order to:

Sonia's Bridal
351 Centre Street
Boston, MA 02130

(Payment by Money Order is credited immediately upon receipt. Payment by
check takes 5-7 working days for the order to be credited.)

TO CALL IN YOUR ORDER, call us at 617-522-6961. Or, if you prefer, notify us
via email that you would like for us to call you. Include your phone number
and the date/time that we should call.
 

SHIPPING CHARGES

Shipping charges are for ground service within the continental U.S.
Depending on where you live, the shipment will take 5-10 business days to arrive (if products are in stock). If the order will ship outside the U.S.,
please give us the items to be ordered and your shipping address for a quote
on shipping charges.  24-48 hours after order is received, you will receive an email with detailed shipping information.

Rush Orders
If you need an expedited shipment (Next Day or 2nd Day Air), please notify
us via email sales@soniasbridal.com (or call at 617-522-6961).
 

Refund Policy

Due to the nature of our business ALL SALES ARE FINAL.  No exchanges or refunds.  This is our policy in both our retail store and online store, and you will find this with any retail or online dress shop.

If you have any questions, please email sales@soniasbridal.com or call (617) 522-6961.